Nancy Millan Sworn in for Second Term as Hillsborough County Tax Collector

Nancy Millan took the oath of office for her second term as Hillsborough County Tax Collector during an investiture ceremony on Thursday, January 9th. Former Public Defender Julianne Holt administered the oath during the ceremony, which was hosted by George Lorenzo of Lorenzo and Lorenzo Law.

Millan, who ran unopposed for her second term, has established a strong track record of enhancing accessibility, driving innovation, and improving service experiences for Hillsborough County residents since first taking office.

“I am deeply honored to continue serving the people of Hillsborough County,” said Millan. “In my first term, we made significant strides in modernizing our services and making them more accessible to our customers. I’m excited to build on this foundation and further enhance the way we serve our community in the years ahead.”

Distinguished guests at the ceremony included Tampa Mayor Jane Castor, Representative Fentrice Driskell, Representative Danny Alvarez, Supervisor of Elections Craig Latimer, Property Appraiser Bob Henriquez, State Attorney Suzy Lopez, as well as numerous civic and community leaders. The event celebrated Millan’s commitment to public service and her vision for the Tax Collector’s office.

Under Millan’s leadership, the office served over 1 million customers in its branch offices in fiscal year 2024, a 25 percent increase since she took office in 2021. The Tax Collector’s office continues to receive consistently high customer satisfaction ratings, with a 94% customer satisfaction rating and a Google review rating of 4.8 stars in fiscal year 2024. The office has also been recognized three years in a row, receiving several Top Workplaces National Culture Excellence Awards, for Innovation, Purpose & Values, and Woman-Led Business. Millan’s second term will focus on expanding the office’s footprint in Hillsborough County to enhance customer convenience and continuing to implement innovative solutions while maintaining the highest standards of customer service.

Click here to see photos from the event.

About Hillsborough County Tax Collector’s Office:

The Hillsborough County Tax Collector’s Office is responsible for collecting and distributing local property, tangible, business, and tourist development taxes, ensuring the funding of vital services at the state and local levels. As an agent for the Florida Department of Highway Safety and Motor Vehicles, we provide motor vehicle, vessel, and mobile home titles and registrations, issue driver licenses and ID cards, and administer written and road tests. We also issue disabled parking permits, collect tolls, and clear toll violations.

In partnership with other state and local agencies, we offer additional services such as issuing certified copies of Florida birth certificates, concealed weapons permits, vehicle for hire permits, and hunting and fishing licenses. The taxes and fees collected are distributed in accordance with Florida Statutes to the appropriate agencies or municipalities.

At the core of our work is a commitment to empowering our community through accessible, innovative, and convenient services. Guided by the values of doing the right thing, going the extra mile, and working together as #TeamHCTC, we strive to lead the way in amazing service experiences. For more information, visit hillstax.org

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