Nancy Millan, Hillsborough County Tax Collector, brought her signature energy, expertise, and commitment to public service to the prestigious University Club Speaker Series this week, addressing an audience of local leaders, business professionals, and community advocates.

Known for her innovative approach and dedication to modernizing the Tax Collector’s office, Nancy shared reflections from her decades of service to Hillsborough County — a career defined by accessibility, transparency, and community impact. Since becoming the first woman and first Hispanic to be elected Tax Collector for Hillsborough County, Nancy has made it her mission to set a new standard for public service.

At the University Club, she spoke candidly about the importance of meeting citizens where they are — embracing technology, streamlining customer experiences, and building an organization that reflects the community it serves. Her leadership philosophy is simple yet powerful: innovation should always serve people, not processes.

Nancy also shared personal stories about her journey from a young professional in the Tax Collector’s office to her historic election victory, demonstrating that leadership is earned through service, perseverance, and heart.

As a reminder, the Hillsborough County Tax Collector’s Office provides a full range of essential services, including:

• Property Tax Collection

• Motor Vehicle and Vessel Title and Registration

• Driver License Issuance and Renewals

• Business Tax Receipts

• Tourist Development Taxes

• Hunting and Fishing Licenses

• Concealed Weapon License Applications and Renewals

Under Nancy’s leadership, these services are delivered with an ongoing commitment to efficiency, innovation, and community connection.

For the University Club audience, Nancy’s message was clear: Good government is not just about regulation — it’s about building trust, empowering citizens, and making every interaction count.