The Hillsborough County Tax Collector’s Office, led by Nancy Millan, opened its doors on Thursday, November 6, 2025, for a special Open House event at the Downtown Tampa office. Community members, business leaders, and local partners were invited to experience firsthand how Millan and her award-winning team continue to innovate and enhance essential services for Hillsborough County residents.

Guests enjoyed an interactive afternoon featuring hands-on demonstrations, operational showcases, and engaging discussions with the Tax Collector’s leadership team. The event highlighted the office’s ongoing commitment to excellence, a dedication that recently earned them the prestigious Governor’s Sterling Award for organizational performance and innovation.

Attendees explored interactive stations that provided an inside look at how the office serves over one million customers across nine locations. From streamlined digital services to cutting-edge technology improving efficiency and accessibility, visitors gained valuable insight into how local government can adapt and thrive to meet community needs.

Beyond innovation, the Open House also emphasized the office’s focus on people. Networking opportunities allowed guests to connect with fellow community leaders and learn more about the future initiatives aimed at strengthening customer service, accessibility, and community engagement.

Nancy Millan’s leadership continues to set a high standard for what public service can achieve, one rooted in innovation, transparency, and compassion.

For more information on the Hillsborough County Tax Collector’s Office and its services, visit hillstaxfl.gov